Smart parcel box receives "returns" and collects express "artifacts"

Now, some early adopters in Wuhan are equipped with smart parcel boxes. This kind of "delivery delivery artifact" is convenient for many owners who often shop online, but problems also follow. Ms. Li from Hankou encountered Zha's worries. She discovered that the smart parcel box had become a "lazy tool" for the courier. Now, some early adopters in Wuhan are equipped with smart parcel boxes. This kind of "delivery delivery artifact" is convenient for many owners who often shop online, but problems also follow. Ms. Li bought the clothes online a few days ago. Because the size was not suitable, she applied for a refund, but the seller had already shipped it, so the two parties agreed to refuse to sign the return. However, yesterday she received the express SMS notification of the newly installed smart parcel box in the community, whether the express delivery she wanted to reject was delivered, she checked on the express website and showed that the clothes have been signed for receipt. Ms. Li called and asked the courier why she put the express items in the parcel box without calling and asking herself, she was planning to reject it. The courier said that the whole industry is investing in smart parcel boxes in this way. If Ms. Li wants to return the goods, she has to pay the courier fee to send the goods back and cannot refuse to accept them. Ms. Li was very angry. The courier had to inspect the goods in person to sign for receipt. Why did the courier put the goods in the smart parcel box without authorization even if it signed for receipt.